Our Staff

Our staff are highly dedicated to customer service and their extensive knowledge of insurance. Between them, we offer a total of more than 200 years of experience in the insurance industry.

Valerie Pritchard

Senior Casualty Specialist


Valerie is a career claims person. After graduating from York University with a Bachelor of Arts degree (specializing in foreign languages), she started as an independent adjuster in Toronto and advanced to National Claims Coordinator. She completed the Insurance Institute/university courses and obtained CIP and CRM designations. After relocating to Vancouver, she held the position of Western Regional Claim Director for a national property and casualty insurer. She has extensive casualty experience with an emphasis in litigation management. She has attended numerous mediations and settlement conferences on behalf of underwriters and has been doing TPA work for the last 5 years. Valerie joined Royal Claims services in March 2016.


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